Trusted, Trained & Vetted Cleaning Experts
Move-In Cleaning Services Across New Zealand
Start With a Clean Home, Not a Cleaning List
QualGroup prepares houses, apartments and rental properties for new occupants before furniture and belongings arrive. Move-in cleaning addresses dust, residue, kitchens, bathrooms, floors and accessible surfaces so you can settle in with less disruption across New Zealand.
- Standalone Houses
- Townhouses & Villas
- Rental & Investment Properties
- Trusted by Homeowners Across New Zealand
- Waikato
- Auckland
- Wellington
- Canterbury
- Throughout New Zealand.
12+
Years of Experienced
Moving Soon? We Help You Get the Cleaning Sorted Before You Move In
Moving already comes with enough to organise. A move-in clean takes care of the property before boxes, furniture and daily routines make the job harder.
- Clean the property before unpacking begins, while key areas are still easy to access.
- Prepare the home after previous occupants have left, with scope based on its actual condition.
- Clean floors and accessible surfaces before furniture and belongings arrive.
- Use QualGroup’s healthcare-informed approach for more deliberate attention to hygiene and high-touch areas.
- Benefit from Green Seal Certified cleaning products selected appropriately for residential cleaning requirements.
- Apply QualGroup’s High Performance Cleaning methodology, supported by structured training and quality-focused processes.
- Identify stains, odours or other issues early so specialist cleaning can be scoped separately where needed.
- Coordinate apartment cleaning around keys, parking, lifts, security access and furniture delivery.
Medical Grade Standard
Backed by operational experience, not claims
Why Choose QualGroup?
Trusted by Businesses & Homeowners Across the Bay of Plenty
Residential properties can vary substantially in condition, layout, surfaces and access. QualGroup’s experience across more than 1,700 cleaning projects informs the questions we ask before confirming the cleaning scope and preparing a quote.
ISO 9001:2015
QualGroup operates an ISO 9001:2015 Certified Quality Management System.
Green Seal Certified
QualGroup uses 100% Green Seal Certified eco-friendly cleaning products.
SHE Pre-Qual
SHE Pre-Qual supports the assessment of health, safety and environmental practices.
SiteWise Accredited
SiteWise accreditation supports the assessment of contractor health and safety systems
IICRC
IICRC certification reflects professional training and recognised industry knowledge in specialist cleaning and restoration practices
Exterior Cleaning industry association
QualGroup's involvement in the exterior cleaning industry reflects its focus on professional standards and practical expertise across exterior cleaning services
When Should You Book Move-In Cleaning?
The most practical time to book move-in cleaning is usually after handover and before furniture arrives, when floors, skirting boards, edges and other surfaces are easier to access. QualGroup plans the cleaning around your moving schedule rather than applying a fixed booking rule.
With 12+ years of professional cleaning experience and 1,700+ cleaning projects completed, QualGroup understands that effective move-in cleaning depends on getting both the scope and timing right.
What Can Affect Your Cleaning Schedule?
- Cleaning can be scheduled once key collection and handover are complete and the property is officially accessible to the cleaning team.
- An empty property is generally easier to clean when previous occupants have vacated and belongings are no longer restricting access.
- Planning the clean before boxes and furniture arrive makes floors, edges and other surfaces easier to reach.
- Confirming building access, parking and security arrangements in advance can help avoid delays on cleaning day.
- Heavier build-up, stains, odours or specialist cleaning requirements may need to be considered when planning the cleaning schedule.
- Allowing enough time between cleaning and move-in helps ensure the property is ready when you arrive.
About QualGroup
What Makes QualGroup's Move-In Cleaning Different?
QualGroup was established in 2014 by Vijo Madappilly Jose and Riya Cherian, whose backgrounds include nursing, infection prevention and infection control. This healthcare-informed experience supports careful attention to hygiene and process. It is an influence on professional cleaning practice, not a promise of medical outcomes or a claim that a property will be completely free of germs or contamination. QualGroup applies its High Performance Cleaning (HPC) Methodology to structure service delivery around the property and agreed requirements. For move-in cleaning, this supports a clear conversation about condition, access, priority rooms and the work needed before occupancy. The QualClean Academy, established in 2020, supports professional cleaning training. QualGroup also operates an ISO 9001:2015 Certified Quality Management System, providing a formal framework for quality management. Where appropriate, Green Seal Certified cleaning products, non-toxic cleaning solutions and professional equipment may be selected according to the surfaces and cleaning requirements. … Read More
These foundations matter during a property handover because the service needs to be scoped clearly. QualGroup's approach is to distinguish standard move-in cleaning from requirements such as construction cleaning, decontamination, exterior work or specialist surface treatment.
Read Less
10+
Years of Excellence
The Five Principles Behind Every Clean
- Healthy Cleaning
- Ethical Cleaning
- Hygienic Cleaning
- Secure Cleaning
- Hygienic Cleaning
Move-In Cleaning for Different Property Types
- Houses and Townhouses
- Apartments and Flats
- Rental Properties
- Holiday Homes
- Newly Built Homes
- Previously Occupied Homes
What We Can Help With
Move-In Cleaning That Addresses the Areas You Don't Want to Overlook
Move-in cleaning is organised around preparing a property for new occupancy. It can cover agreed kitchens, bathrooms, bedrooms, living areas, floors, hallways, accessible surfaces and high-use areas. The final scope depends on the property’s condition, layout, surfaces, access and the service agreed with QualGroup.
Kitchen
We clean benchtops, sinks, taps, splashbacks, cabinet fronts, handles, and appliance exteriors to leave the kitchen fresh and ready to use.
Bathrooms
Start fresh in clean, hygienic bathrooms. We pay attention to toilets, basins, showers, baths, mirrors, floors, and other frequently touched areas.
Bedrooms & living areas
Before your furniture goes in, we clean the spaces where you’ll live, relax, and sleep — including floors, skirting boards, doors, handles, switches, and accessible surfaces.
Entryways & hallways
These matter more than people expect — the highest-traffic zone during both handover and the actual move, so keeping them genuinely clean (not just tidy) sets the tone for the rest of the property.
Floors
The right method depends on material, condition and accessibility. Timber, tile, vinyl and carpet aren't treated the same way — a property with mixed flooring may need more than one method.
Cupboards & storage
Far easier to clean properly before they're filled with belongings. Flag these specifically at quote stage — they're one of the areas most often assumed rather than confirmed.
How the process works
Tell us about the property
Location, type, condition, vacant/furnished status and your timing.
Establish the scope
Rooms, surfaces, storage — and anything that looks like it needs a specialist service.
Clean before you settle in
Trained technicians complete the agreed scope using HPC methodology.
Review against the agreed scope
Clear expectations, and you're welcome to walk through it with us.
Ready to move in without worrying about the cleaning?
Tell us about your property and timing — we’ll confirm scope, timing and price before anything is booked.
Move-In Cleaning Solution
Specialist Cleaning Solutions we provide
Some properties require more than standard move-in cleaning. QualGroup can assess specialist requirements separately where the surface or condition calls for a different method, scope or equipment.
Apartment
Carpet Cleaning
Starting from $35 + GST
Apartment
Upholstery Cleaning
Starting from $35 + GST
Apartment
Hard Floor Care
Starting from $35 + GST
Apartment
Tile & Grout Cleaning
Starting from $35 + GST
Apartment
Stain Treatment
Starting from $35 + GST
Apartment
Odour Treatment
Starting from $35 + GST
Apartment
Decontamination & Sanitisatio
Starting from $35 + GST
Apartment
House Washing
Starting from $35 + GST
Apartment
Roof Cleaning
Starting from $35 + GST
Apartment
Gutter Cleaning
Starting from $35 + GST
Apartment
Window Cleaning
Starting from $35 + GST
Apartment
Water Blasting
Starting from $35 + GST
Who Move-In Cleaning Is For
With 700+ B2C customers served, QualGroup understands that moving into a property can look very different from one household to another.
- Home Buyers
- Renters
- Families Moving Home
- Apartment Residents
- Landlords & Property Managers
- Holiday-Home Owners
- New-Build Owners
- New Homeowners
Trusted By

100+Â Leading Kiwi Organisations
Over the past 12 years, QualGroup has earned the trust of organisations across New Zealand by delivering reliable, healthcare-inspired commercial cleaning services. With 1,000+ cleaning projects completed, 100+ organisations served, and 50+ businesses serviced every day, we’re proud to be a trusted commercial cleaning partner for businesses of every size.
Real Reviews From Homeowners
We truly appreciate the care taken in maintaining our workspace and would highly recommend their services to anyone looking for a thorough and dependable cleaner.
Communication is always clear and friendly, and any requests or adjustments are handled quickly and efficiently. The staff are well-trained, punctual, and show great respect for our workspace and schedules.
Overall, QualGroup has made a noticeable difference in maintaining a clean and hygienic environment for our staff and clients. I would highly recommend their services to anyone looking for a dependable and professional cleaning partner.
Real Homes. Real Results.
Explore Our House Cleaning Projects Across New Zealand
Every home has different cleaning requirements, and every completed project reflects our commitment to delivering consistent, healthcare-inspired house cleaning.
Browse our recent projects to see how we’ve helped homeowners across New Zealand restore cleaner kitchens, fresher bathrooms, healthier living spaces.
Bedroom Cleaning
Residential Interior Cleaning
Rotorua
Deep Cleaning
Detailed Residential Cleaning
Hamilton
Exterior House Washing
Residential Exterior Cleaning
Tauranga
Roof Cleaning
Residential Roof Care
Auckland
Carpet Cleaning
Professional Carpet Extraction
Wellington
Residential Window Cleaning
Professional Glass Cleaning
Hamilton
Upholstery Cleaning
Sofa & Fabric Cleaning
Wellington
Upholstery Cleaning
Sofa & Fabric Cleaning
Wellington
Beyond Cleaning
Training, Growth & Giving Back
QualClean Academy
Professional Training, Hospital-Grade Standards
Every QualGroup specialist is trained through our proprietary QualClean Academy in evidence-based cleaning practices, healthcare-inspired principles, and the High-Performance Cleaning (HPC) Methodology before serving our clients.
Franchise
Own a QualGroup Franchise
Cleaning For Purpose
Cleaning For Purpose
Certified Residential Cleaning You Can Trust
Recognised Certifications, Accredited Quality Systems & Healthcare-Inspired Cleaning
Our Certifications & Industry Accreditations
- ISO 9001:2015 Certified
- SHE Pre-Qual Accredited
- Green Seal Certified Products
- IICRC Certified
- SiteWise Accredited (If accredited)
- Finalist, 2016 Westpac Rotorua Business Excellence Awards
- Finalist, 2026 35th Tompkins Wake Rotorua Business Awards
Frequently Asked Questions
What is move-in cleaning?
Move-in cleaning prepares a property for new occupants before they settle in. QualGroup provides residential move-in cleaning across New Zealand, with the scope based on the property’s condition, access, layout and agreed requirements. Depending on the property, this can include kitchens, bathrooms, living areas, bedrooms, floors, storage areas and accessible high-use surfaces.
What does move-in cleaning include?
Move-in cleaning can cover the main areas that need to be ready before occupancy. This may include kitchens, bathrooms, bedrooms, living areas, hallways, floors and accessible surfaces, with cupboards, wardrobes or appliance interiors included where specifically agreed. QualGroup assesses the property rather than treating every move-in clean as an identical checklist.
Should I clean before or after moving my furniture in?
Where possible, cleaning before furniture arrives is usually more practical. Empty rooms provide easier access to floors, edges, skirting boards and other surfaces. If the property is already furnished, QualGroup can still plan the service around available access, but heavy or fragile furniture is not automatically moved.
Is move-in cleaning suitable for rental properties?
Yes. QualGroup can provide move-in cleaning for rental properties before a new tenant takes occupancy or between occupants. The scope can be discussed with the tenant, landlord or property manager according to the property’s condition, handover requirements and access arrangements.
Can QualGroup clean an apartment before I move in?
Yes, subject to service availability. Apartment move-in cleaning can be coordinated around keys, security access, parking, lifts, building requirements and furniture deliveries. QualGroup is headquartered in Rotorua, Bay of Plenty, and provides residential cleaning services across New Zealand.
Can move-in cleaning include cupboards and wardrobes?
Yes, where they are accessible and included in the agreed scope. Cleaning storage areas before belongings arrive can make practical sense because the spaces are easier to access. Tell QualGroup which cupboards, wardrobes, drawers or appliance interiors you want considered when requesting your quote.
What if the property needs carpet or upholstery cleaning?
These can be assessed as specialist cleaning requirements rather than assumed to be part of a standard move-in clean. Carpet, upholstery, hard floors, tile and grout, stains and odours can require different methods and equipment. QualGroup has 39+ specialist machines and equipment, supporting a broader range of professional cleaning requirements.
Can you clean a home after the previous occupants have left?
Yes. A previously occupied property can be assessed for move-in cleaning once the previous occupants have vacated. Kitchens, bathrooms, floors, storage areas and high-use surfaces can be prioritised according to the property’s condition. Mould remediation, pest treatment, construction cleaning or decontamination are separate requirements where applicable.
Can move-in cleaning be arranged around key collection?
Yes. Tell QualGroup when the property becomes accessible, when keys will be collected and when furniture or removalists are expected. Cleaning before belongings arrive can provide better access, but the most suitable timing depends on the handover, property condition and agreed scope.
Is move-in cleaning the same as deep cleaning?
No. Move-in cleaning is specifically focused on preparing a property for new occupancy, while deep cleaning is a more general condition-focused reset for accumulated build-up and overlooked areas. QualGroup can help determine which service is more appropriate based on the property’s condition and your requirements.
Is move-in cleaning the same as move-out cleaning?
No. Move-in cleaning prepares a property for the incoming occupant; move-out cleaning prepares a property after someone has left, usually around a handover or vacancy. The required scope can therefore be different depending on who is arranging the service and why the property needs cleaning.
What if the property is newly built?
A newly built property may need a different level or type of cleaning depending on its condition. Construction dust, building residue and post-trade debris may require post-construction or specialist cleaning rather than being treated as ordinary move-in cleaning. QualGroup can discuss the property’s condition before confirming the appropriate scope.
How much does move-in cleaning cost in New Zealand?
There is no single price for every property. QualGroup considers factors such as property size, condition, access, rooms, requested areas, surfaces and any specialist requirements when preparing a quote. With 1,700+ cleaning projects completed, the focus is on understanding the actual scope rather than applying a generic price to every home.
How long does move-in cleaning take?
The time required depends on the property and agreed scope. A vacant property may provide easier access than a furnished one, while heavy build-up or specialist requirements can increase the work involved. QualGroup can provide a realistic time expectation once the property and scope are discussed.
What should I do before the cleaning team arrives?
Arrange access, identify priority areas and remove valuables or excessive clutter where practical. Also tell QualGroup about pets, building access, parking, keys, furniture delivery times and any particular surfaces, cupboards or appliances you want included. You do not need to clean the property beforehand.
How does QualGroup approach move-in cleaning?
QualGroup combines residential cleaning experience with a healthcare-informed approach and its proprietary High Performance Cleaning (HPC) methodology. The company was established in 2014, and its founders bring 20+ years of combined experience in nursing, infection prevention and infection control. QualClean Academy, established in 2020, supports structured professional cleaning training and development.
Does QualGroup use eco-friendly cleaning products?
Yes. QualGroup uses 100% Green Seal Certified eco-friendly cleaning products as part of its professional cleaning approach. Product selection still depends on the surface, cleaning requirement and appropriate use of the product.
Does QualGroup have quality standards for its cleaning services?
Yes. QualGroup operates with an ISO 9001:2015 Certified Quality Management System and its HPC methodology includes structured cleaning practices and UV fluorescence quality audits. These systems support a more consistent, process-based approach to professional cleaning.
Does move-in cleaning remove mould?
Not necessarily. Mould can involve an underlying moisture problem and may require specialist assessment or treatment. Tell QualGroup about any mould-related concern before booking so the requirement can be assessed rather than assuming standard move-in cleaning will resolve it.
How do I request a move-in cleaning quote?
Contact QualGroup with your property location, property type, condition and preferred cleaning date. It is also useful to provide key-collection details, whether the property is vacant or furnished, removalist timing and any priority rooms or specialist requirements.
Request a Move-In Cleaning Quote or call 0800 800 353.
Schedule Your Free Site Audit
Tell us a little about your space and one of our specialists will get back to you within one business day.
Head Office:
Unit 6/3 Hyland Crescent, Mangakakahi, Rotorua 3015, New Zealand.
Email:Â
info@qualgroup.co.nz
Phone:
0800 800 353
Working Hours :
24 x 7